Well, I finally had time to make the call to Smith & Wesson Customer Service. After waiting a few minutes on hold I finally spoke to a real live human being. It was about time.
My Walther PPK/S is finally ready to be returned to the factory for the recall repair, or is it?
Two weeks after canceling the first round of recall info Smith & Wesson finally emailed me the new prepaid UPS shipping label on June 11, 2009 and all looked good. My Walther PPK/S is going to be [...]
SMITH & WESSON WARRANTY REPAIR SHIPPING INSTRUCTIONS