My Walther PPK/S has finally been returned from the Smith & Wesson factory located in Houlton, Maine. The overall timeframe turned out to be 8 weeks. The Walther PPK was sent back to Smith & Wesson on June 26, 2009. The Walther was delivered to me on August 21, 2009. That timetable is right in line with the [...]
all the American made Walthers share the same parts heritage
Smith & Wesson that stated the return time for the Walther PPK/S recall repair is going to be 8 weeks
It has now been one month and I am anxiously awaiting the return of my pistol from the factory in Houlton, Maine.
Walther PPK/S was received at the factory
The following is the actual letter that I created for the return of my Walther PPK/S to Smith & Wesson. Please feel free to use the template if you wish.
Just copy and paste into your favorite word document program. Be sure to use your personal information. The Serial Number range subject to the recall can be [...]
the Walther PPK/S has been packaged and is headed to the Houlton Maine Factory for recall repairs
Well, I finally had time to make the call to Smith & Wesson Customer Service. After waiting a few minutes on hold I finally spoke to a real live human being. It was about time.
My Walther PPK/S is finally ready to be returned to the factory for the recall repair, or is it?
Two weeks after canceling the first round of recall info Smith & Wesson finally emailed me the new prepaid UPS shipping label on June 11, 2009 and all looked good. My Walther PPK/S is going to be [...]
SMITH & WESSON WARRANTY REPAIR SHIPPING INSTRUCTIONS